Skills & Competencies for Electro/Mechanical Technician I

Electro/Mechanical Technician I job profile

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JOB SUMMARY for Electro/Mechanical Technician I

Provides on-site support and technical assistance with various electro-mechanical products, equipment, and systems.

JOB RESPONSIBILITIES for Electro/Mechanical Technician I

Troubleshoots malfunctions by reworking, repairing, or modifying non-conforming parts and assemblies within equipment. Installs new equipment or upgrades and provides routine maintenance to ensure function and uptime. Performs trial runs of machinery to test quality and performance rates and trains users on operation and maintenance. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities.

Electro/Mechanical Technician I SALARY RANGE

BASE 50%
$54,113
TOTAL 50%
$54,673
Job Level
A01
Job Code
SC16000313
Education/Degree
Associate's Degree
Reports To
Supervisor

Electro/Mechanical Technician I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Electro/Mechanical Technician I skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Electro/Mechanical Technician I

1 Job Family Competencies – Customer Interaction
Proficiency Level -2
Skill definition-Fostering relationships and positive communication with customers to identify their demands to gain a competitive market advantage.
Level 1 Behaviors
(General Familiarity)
Lists possible issues and concerns regarding customer interaction.
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Level 2 Behaviors
(Light Experience)
Supports the development of creative ways to improve the value of customer interaction.
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Level 3 Behaviors
(Moderate Experience)
Performs good customer interaction to meet our customer standards and our objectives.
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Level 4 Behaviors
(Extensive Experience)
Recommends improvement opportunities in the customer interaction process to create positive service.
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Level 5 Behaviors
(Mastery)
Leads innovative processes to maximize the timing and effectiveness of customer interactions.
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2 Job Family Competencies – Customer Relations
Proficiency Level -2
Skill definition-Creating mutually beneficial relationships with customers to improve their overall experience.
Level 1 Behaviors
(General Familiarity)
Documents the best practices and techniques used in creating customer relations.
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Level 2 Behaviors
(Light Experience)
Collects customer feedback to measure customer satisfaction and ensure customer relations.
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Level 3 Behaviors
(Moderate Experience)
Ensures accurate and prompt responses to customer complaints to maintain optimal customer relations.
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Level 4 Behaviors
(Extensive Experience)
Determines key opportunities to build and maintain customer relationships and drive business results.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced systems and tools to improve the development of customer relations.
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3 Electro/Mechanical Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Electro/Mechanical Technician I
Proficiency Level - 4
5 Competency for - Electro/Mechanical Technician I
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Electro/Mechanical Technician I

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -3
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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2 Core Competencies – Self-Motivation
Proficiency Level -3
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Describes benefits of personal drive to achieve goals or standards.
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Level 2 Behaviors
(Light Experience)
Commits to personal and organizational goals.
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Level 3 Behaviors
(Moderate Experience)
Communicates to employees the benefits, rewards, or sanctions if expectations are or are not met.
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Level 4 Behaviors
(Extensive Experience)
Creates a vision board with company goals and objectives to increase motivation within the team.
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Level 5 Behaviors
(Mastery)
Delivers training activities to build continuous self-motivation and confidence across our organization.
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3 Electro/Mechanical Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Electro/Mechanical Technician I
Proficiency Level - 4
5 Competency for - Electro/Mechanical Technician I
Proficiency Level - 5

Summary of Electro/Mechanical Technician I skills and competencies

There are 0 hard skills for Electro/Mechanical Technician I.
10 general skills for Electro/Mechanical Technician I, Customer Interaction, Customer Relations, Customer Satisfaction, etc.
8 soft skills for Electro/Mechanical Technician I, Standard Operating Procedures (SOP), Self-Motivation, Attention to Detail, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Electro/Mechanical Technician I, he or she needs to be skilled in Standard Operating Procedures (SOP), be skilled in Self-Motivation, and be skilled in Attention to Detail.

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